Unlock the potential of your under-4 guests to stand out from other hotels.

That’s why we call children ‘Little Guests’. They are your guests; they are important, and their needs must be met to the same standard as everyone else’s. The luxury travel industry is all about exceeding expectations, and for us, that means for the entire family, not just the ones who will be writing your online review.

At Worldwide Kids we understand children. We have studied childcare, worked with kids of all ages, in all settings, and changed nappies all over the world! This means we also understand how much of a responsibility it is to care for young children in your resort. We know that keeping babies and toddlers safe can be a daunting prospect if you don’t know where to start. We know it’s not the same as looking after your own little one, which can be challenging enough!

But by not providing childcare for under 4s, at best you are missing a trick, and at worst excluding a whole demographic entirely- young families who want to know that you believe their babies and toddlers are just as important as their older kids and teenagers.

That’s why we’ve put together the WK Little Guest Services Package. It’s everything a resort needs to enhance your childcare by extending it to include the littlest guests, under the age of 4.

If you ask any parent what the most important thing about childcare for them is, they will say safety. At Worldwide Kids we agree with them. Safety is also why many hotels avoid offering childcare to under 4s.

So how do you offer this service with safety at the heart? We have the answer…

Firstly, you need a childcare team that you and your family guests feel confident in. This starts at the recruitment stage. Worldwide Kids will help you understand what to look for with job descriptions and screening interviews.

The WK Childcare Standard Operating Procedures will provide you with clear policies and guidelines on how best to approach any potential situation that may arise; from safe sleeping, to managing illness, and dealing with emergencies.

Combine this with our accredited training courses, and your team is good to go! Our City&Guilds International Childcare for Leisure and Tourism courses are specifically designed for childcare within the luxury travel sector which will equip your team with the knowledge and understanding needed to provide excellent childcare. The course covers all elements of the role, from health and safety essentials, to positive interactions with children, designing and leading activities, and creating an enabling environment.

Finally, WK will provide Operational Support for your team, giving that extra layer of confidence to deal with the unexpected, and offer support with specific challenges.

Now that you have a team who are confident to work with under 4s, you need the right setting. A WK facility and operations audit will review your facilities and make recommendations on how to create a setting that is safe, secure, and suitable for the littlest guests. We know that there’s a lot to consider here, so we provide guidelines on sleeping areas, intimate care, feeding babies and toddlers, and much more.